General Support
If you need help using Balanced Minds, have a question about the app, or are experiencing an issue with the website or platform, you can contact support directly.
Please include a clear description of the issue, the device you are using, and any steps that led to the problem.
App Help
Balanced Minds includes guided reflection, affirmations, articles, core values, and wellness-focused content. If something does not load correctly, try closing and reopening the app first.
If the issue continues, make sure your app is updated to the latest version available in the App Store.
Access & Technical Help
Balanced Minds is free to use, so there are no paid accounts, subscriptions, or login accounts to manage.
If you are experiencing issues with app features, pages, links, loading errors, or platform performance, please contact support with a description of the issue.
Some experiences may depend on your device, app version, internet connection, or platform availability.
Safety & Crisis Support
Balanced Minds is not a crisis service, therapy provider, medical provider, or emergency support platform.
If you are in emotional distress, thinking about self-harm, or need immediate help, call or text 988 in the United States to reach the Suicide & Crisis Lifeline.
If there is an immediate emergency, call 911 or go to the nearest emergency room.
Privacy Questions
If you have questions about how Balanced Minds handles privacy, data, reflection entries, or submitted information, please review the Privacy Policy.
Contact
For support, questions, or platform-related concerns, please contact:
Balanced Minds
7VN Designs LLC
balanced@7vndesigns.com